Amazon app login

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Stigez
Stigez
Community Member
in iOS

Quando apro Amazon, 1Password mi suggerisce le password, ma cliccando su CONTINUA non succede nulla.

When I open Amazon, 1Password suggests passwords to me, but clicking CONTINUE nothing happens.

1Password Version: Not Provided
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Comments

  • Dave_1P
    Dave_1P
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    Hello @Stigez! 👋

    I'm sorry that you're having trouble filling your password for Amazon. So that I can better understand the situation can you please tell me the following:

    1. Are you filling into the Amazon app? Or the Amazon website in a browser?
    2. When you say "nothing" happens, do you mean that the screen stays stuck on the "Accedi" login suggestion screen? Or are you returned to the Amazon login page but with nothing filled in?
    3. Does this happen when you try to fill any of your Amazon accounts? Or just the top one in your screenshot?

    I look forward to hearing from you. 🙂

    -Dave

  • Stigez
    Stigez
    Community Member
    Options

    Hi,
    1) Amazon app
    2) yes, the screen stays stuck on the "Accedi" login suggestion screen
    3) any of my Amazon accounts

  • Dave_1P
    Dave_1P
    Options

    @Stigez

    Thank you for the reply. Does the same behaviour occur with other apps and websites (open in Safari)? Or just Amazon?

    As a first step, can you try these steps:

    1. On the Home screen, tap Settings.
    2. Tap Passwords > Password Options.
    3. Turn on AutoFill Passwords.
    4. De-select 1Password.
    5. De-select any other password manager listed here.
    6. Select 1Password.

    Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

    -Dave

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