1password messing up yubikey workflow

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pgpass
pgpass
Community Member
in 1Password in the Browser

1password has broken the following scenario for me.

Previously:

  1. Go to my internal work website that requires yubikey input
  2. A Yubikey propmpts comes up and I touch the key and i login.

Now 1pass intercepts the workflow between 1 & 2 and gives its own dialog box with title "Sign in with a passkey, 1password needs to be unlocked to use a passkey". I now need to press the security key icon to get unblocked.

Please fix this!

1Password Version: 1Password for Windows 8.10.16 (81016047)
Extension Version: 2.15.1 (Chrome Browser)
OS Version: Windows 10
Browser: Chrome

Comments

  • steph.giles
    steph.giles
    Options

    Hey @pgpass,

    Thank you for providing your feedback.

    Our team are aware that this is causing some disruption and are actively investigating how we can improve this workflow. For the meantime, my suggestion is to click the Security Key icon as you have been or if it is proving really problematic I can provide the steps to disable the passkey prompts.

    Let us know if you have any questions.

  • pgpass
    pgpass
    Community Member
    Options

    Thank you for your response.

    Please provide steps to disable passkey prompts

  • steph.giles
    steph.giles
    Options

    Hey @pgpass,

    Here are the steps to disable the passkey prompts in your browser:

    1. Right click the 1Password icon in your browser toolbar and choose 'Settings'
    2. Under Autofill toggle off 'Offer to save and sign in with passkeys'

    Let us know if there's anything else we can help with.

This discussion has been closed.