[BUG] 2FA not working in Windows 11

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Daseka
Daseka
Community Member
edited September 2023 in Windows

Hi,
I've got this weird bug that makes all 2FA codes invalid in Windows 11. So I have to take correct codes from my phone instead. It's like this for all 2FAs they work just fine on my phone A13 and in Linux but not the ones generated in Windows 11.

1Password Version: 8.10.13
Extension Version: 2.14.1
OS Version: Windows 11 Home 10.0.22621
Browser: Firefox 117.0 (64-bit)

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  • Daseka
    Daseka
    Community Member
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    Sorry for posting this in general>lounge didn't think there was subforums here.

  • Dave_1P
    Dave_1P
    edited September 2023
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    Hello @Daseka! 👋

    I'm sorry that 2FA codes generated by 1Password on your Windows PC aren't being accepted. It’s important that your device’s time isn’t more than 30 seconds off.. The authentication code changes every 30 seconds, so if your device is more than 30 seconds off, you’ll see an incorrect code.

    To check the date and time settings, visit this website on your Windows PC and make sure the time matches what you see on the PC itself: https://time.is

    If the date and time on a device doesn’t match, you can adjust it:

    If that doesn't resolve the issue then please let me know.

    -Dave

  • jefftb
    jefftb
    Community Member
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    Thank you for this answer, it solved my problem!

  • Dave_1P
    Dave_1P
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    @jefftb

    I'm happy that the suggestion worked for you! 🙂

    -Dave