Cannot autofill any Microsoft 365 site in Chrome or Safari browser

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swngcat
swngcat
Community Member
in 1Password in the Browser

I have the latest version of 1Password and the browsers. 1Password will not autofill the username or password for any Microsoft 365 siteL https://login.microsoftonline.com/.

1Password Version: 8.10.20 (81020036)
Extension Version: version 2.17.1
OS Version: Version 14.0 (23A344)
Browser: Chrome

Comments

  • notnotjake
    notnotjake
    Community Member
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    If it's site specific, it is likely to be an issue with your login item. Be sure to check the URL associated with your Microsoft login item. It will have to be microsoftonline.com to work (it has to match). Otherwise if it's just Microsoft.com it won't match and won't autofill.

  • Dave_1P
    Dave_1P
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    Hello @swngcat! 👋

    I'm sorry that filling isn't working on Microsoft pages, please check the website address in 1Password as @notnotjake mentioned (thanks for the help!).

    If the website address saved in 1Password already matches the page that you're trying sign into then do you see the 1Password icon when you click on the email address field? What happens when you click on it?

    image

    I look forward to hearing from you.

    -Dave

  • swngcat
    swngcat
    Community Member
    Options

    I do see the 1password icon when I click the password field (see screenshot)

  • swngcat
    swngcat
    Community Member
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    @notnotjake the login item is site specific to: https://login.microsoftonline.com/

  • Dave_1P
    Dave_1P
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    @swngcat

    Thank you for the reply. Do you see the icon when you click on the email address field as well?

    If you click on one of the suggestions on the screen that you posted, does 1Password fill your password?

    -Dave