Feedback regarding auto-lock, shortcuts, and search in 1Password 8

Hello @ckellsworth! 👋

Thank you for taking the time to write in with your feedback. It really helps the team focus on the areas that still need improvement and polish and we appreciate your reports. I'll respond below:

1) the App does not stay open, for whatever reasons as it interacts with the Browser plugins the "desktop" app closes down.. or maybe other logic kills it idk...... its really annoying. i use this app for soo much more than just logins having the window close is frustrating and slows my work down.

Can you tell me a little more about the issue? Are you able to identify a specific action that closes the desktop app's window? Does it happen when you unlock 1Password from the browser extension? If it does then are you unlocking 1Password using your account password, Touch ID, or your Apple Watch?

2) Hot keys/keyboard shortcuts working within browser to switch between vaults, I have many vaults, each vault might have the same website but different credentials based on what i am doing, not being able to switch between vaults without having to touch my mouse is welll... slow....
3) the Hot keys only switching between account and not Valts like before ug!!!!! ... a great improvement over 7 would be to allow us to assign within the app what hot keys aka cmd+1 goes to the vault i specify.

It sounds like collections will help with number 3. Collections allow you to specify which vaults and items you see and search so that you can exclude the vaults you don't need during your regular day. You can read more about Collections here: Use collections to create custom groups of vaults

Once you've created collections you can switch between them using Command‑2 to Command‑9 on your keyboard for the desktop app and Quick Access.

Collections are not yet available in the browser extension but you can use Quick Access and Universal Autofill to switch to a certain collection and then fill your login into any app from Quick Access itself.

4) the seaching like UG!!!!! really enter no longer "searches" but opens the item . I have never seen any other program expect you to use a key modifer when pressing enter to actually return a search result..... can i change this??????

1Password 8's search dropdown surfaces the most relevant item as quickly as possible rather than just presenting a list of all items that might possibly match the search term in some way and then requiring someone to go through the list to find the right item. That being said, I've passed along your feedback to the team. They're actively working on improving search for the future.

For the time being, once you've typed in your search term, press Command-Enter to show all matching items. You can also click on "Show all matching items" at the bottom of the dropdown.

-Dave

ref: dev/core/core#17554
ref: PB-36509347

edit: Corrected a broken link.

@ckellsworth

Thanks for the reply, I'll respond below:

1) will try and figure it out.... so far the best i can tell.... 1password locked... 1passwrod desktop app open... within the browser i go open it, it asks to unlock... it links in the desktop app then after successful unlocking it closes the desktop app.

The next time that this happens, I'd like to request a console log and diagnostics report so that we can investigate further:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach both files to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread:
• Your forum username:
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

New Issue:
Cmd+Shift+X a command used by Google Drive to do strike out text is now taken over by your browser plugin in safari.... how to disable that?

I'm sorry for the shortcut issue that you're running into. 1Password for Safari doesn't include a way to change keyboard shortcuts but we do have an open issue raised with the development team regarding this. We're working with our partners at Apple to find a solution.

For other browsers, you can change the extension's keyboard shortcuts. For example in Chrome you can change keyboard shortcuts here: chrome://extensions/shortcuts

-Dave

ref: dev/core/core#8796