Deleted a user

Options
CavalleriaToscana
CavalleriaToscana
Community Member
edited December 2023 in Business and Teams

Good morning, I would need help to manage the company account, I deleted a user by mistake.

Is it possible to restore the data stored by him ?

I am administrator of the system.

Graize

Luke

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • CavalleriaToscana
    CavalleriaToscana
    Community Member
    Options

    Good morning, I would need help to manage the company account, I deleted a user by mistake.

    Is it possible to restore the data stored by him ?

    I am administrator of the system.

    Graize

    Luke

  • ScottS1P
    ScottS1P
    Options

    Hello @CavalleriaToscana,

    I'm Scott on the 1Password Customer Experience team. It's nice to meet you.

    I'm sorry to hear that a user has been deleted by mistake. I'd be glad to discuss this with you in more depth, however issues of this nature typically require us to discuss information about a specific 1Password account that shouldn't be shared on our public community forums.

    If you haven't already, please send an email to BusinessSupport@1Password.com - Include a link to this community post, your forum username, and the email address of the team member that was removed. We'll use that to help determine what options may be available for you.

    If you would like, share the ticket number with me here. It should be shared with you in an automated reply acknowledging your email. I'll use that to look up and expedite your case.

    Thank you,