Passkeys and autofilling OTP

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jf10787
jf10787
Community Member
edited December 2023 in 1Password in the Browser

I'm not sure if this has been answered elsewhere, I couldn't find anything.

On PayPal, without a passkey, my password and OTP are automatically populated, however, when I use my passkey, it takes me to the OTP page (fine, extra security) but 1Password will not automatically fill this in the browser, I have to open the app, find the PayPal entry, copy the OTP and paste it.

Am I doing something wrong or is this the intended behaviour as it seems like not using a passkey is faster for logging in, rather than having to switch from my browser (and the extension) to the app, and back again.

1Password Version: 8.10.22
Extension Version: 2.18.1
OS Version: macOS 14.3
Browser: Arc 1.21.1 (Chromium 120.0.6099.109)

Comments

  • Dave_1P
    Dave_1P
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    Hello @jf10787! 👋

    I'm sorry for the inconvenience, thank you for reporting the issue. I can confirm that our developers are aware and are looking into this.

    For the time being, after you've used your passkey and when you're prompted for your one-time password, click on the 1Password icon in your browser's toolbar and then click Autofill to fill your one-time password.

    -Dave

    ref: dev/core/core#24349

  • jf10787
    jf10787
    Community Member
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    Brilliant, thanks for the update (and sanity check!) Dave, will launch the extension (they're hidden away in Arc browser), in the interim.

  • Dave_1P
    Dave_1P
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    @jf10787

    Thanks for reporting the issue. 🙂

    will launch the extension (they're hidden away in Arc browser), in the interim.

    Apologies if I'm misunderstanding, but I wanted to make a quick mention that you can pin 1Password in Arc so that you have easy access to it:

    1. Open Arc.
    2. Click Extensions in the menu bar.
    3. Click Manage Extensions.
    4. Click Details under 1Password.
    5. Turn on "Pin to toolbar".

    -Dave