Does deleting a person from a business account delete their private vault?

Options
AlexLA
AlexLA
Community Member
in Business and Teams

I mean looks like that.
I have disconnected an employee from the organization. Is it possible to return him access to his private vault or is the information lost?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ScottS1P
    ScottS1P
    Options

    Hello @AlexLA,

    I'm Scott on the 1Password Customer Experience team. It's nice to meet you.

    Good question. Do you recall if you suspended or deleted their team member account? If the account was suspended, you would be able to activate it again, and they could then log in to access their information.

    Our Offboard a team member support article may be helpful.

    If the user was deleted, please email support@1password.com. Let us know the email address of the deleted user, and that you would like to access their private vault. If there is any way to do that, our team will let you know.

    Thank you,