Touch ID on MacBook?

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keesvanbergeijk
keesvanbergeijk
Community Member
in Mac

I'm trying to set up TouchID to log in on my MacBook, but unfortunately I'm not able to set it up, see the picture.

1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: 14.2.1
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy
    Options

    @keesvanbergeijk

    I'd like to ask you to create a diagnostics report from your device. The report will help clarify I am on the right path with a resolution I have in mind.

    1. Open 1Password.
    2. Press command and comma. The 1Password Preferences/Settings will open.
    3. Click Advanced.
    4. Click Send Diagnostics.
    5. Click Reveal to locate the report in your Downloads folder.

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    • Your forum username: keesvanbergeijk

    • A link to this thread: https://1password.community/discussion/143850/touch-id-on-macbook#latest

    • Please do not post your diagnostic report to the forum. This is for your privacy and security.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!