Autofill errors

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LarryMcJ
LarryMcJ
Community Member
edited January 3 in iOS

In my area there are literally hundreds of medical portals and they are all outsourced to the same three companies, with nextgen.com being one of the largest.

I have accounts at two separate nextgen,com portals with two different URLs, but 1Password can't distinguish between them. When I go to either of the following URLs, 1Password tries to autofill with the second one (Ortho Tennessee). Yet the two logins in 1P have the correct (different) URLs.

https://pxpportal.nextgen.com/universitycardiology-21196/portal/#/user/login

https://pxpportal.nextgen.com/orthotennessee-24403/portal/#/user/login

I don't like using the 1Password Safari extension in iOS, but with it turned on, if I go to either URL, at least both 1P autofill options are displayed. But even this is wrong. Only the correct autofill should be displayed.

The only thing the same about these two URLs is the base domain, so why can't 1P differentiate? I have two other portal logins that have the same base domain (medfusion.com) and 1P gets both of them right every time.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • LarryMcJ
    LarryMcJ
    Community Member
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    No response in three days. That’s a bit odd.

  • LarryMcJ
    LarryMcJ
    Community Member
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    I realize this is the holiday season, but am I going to ever receive a response to this? I need to use these two logins often and 1Password is having a problem with them. Thanks.

  • Dave_1P
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    Hello @LarryMcJ! 👋

    I'm sorry for the delay in responding. I see that you've emailed in and are currently discussing the issue with my colleague via email, please continue the conversation there.

    To prevent duplication of efforts, I'm closing this thread. 🙂

    -Dave

    ref: DDT-96465-878

This discussion has been closed.