Form Fill feature not filling in my name

Options
shipdriver
shipdriver
Community Member
edited January 23 in 1Password in the Browser

When filling out a form on a random website the form fill feature does fill in my address. But, I can't get it to fill in my name. Any fixes?
Thx!

1Password Version: Not Provided
Extension Version: Yes (can't find version)
OS Version: Win 11
Browser: Chrome

Comments

  • Kester.D_1P
    Kester.D_1P
    Options

    Hi @shipdriver - I'm sorry to hear about this. Is the issue affecting all websites, or one in particular? If it's only one, could you let me know the URL of the page where you're unable to fill your name?

    If it's happening on more than one website, it might require some further troubleshooting. If you like, you can send us an email to support+forum@1password.com - you'll get an auto-reply from BitBot which contains a conversation number. That'll look like [#ABC-12345-123]. Post that number here and I'll make sure your message reaches the right team.

  • shipdriver
    shipdriver
    Community Member
    Options

    All

  • shipdriver
    shipdriver
    Community Member
    Options

    [#FGD-18472-245]

  • david.m_1P
    david.m_1P
    edited January 23
    Options

    Hi @shipdriver!

    Thanks for sharing the ticket number!

    I've located the ticket and sent a reply. Let's continue the conversation over there, and I'll close this thread to prevent having the same conversation in two different places. 🙂

    ref: FGD-18472-245

This discussion has been closed.