visionOS: Optic ID fails and leaves an empty floating window anchored to the center of the view

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edgrsanchez
edgrsanchez
Community Member
in iOS

Attempting to authenticate into the Safari extension for 1Password using Optic ID results in these overlays getting stuck.

There's one overlay for every time I attempt to authenticate. I'm running visionOS 1.0.3 and the latest version of the 1Password iPadOS app. The only way to get past this is to reboot the Vision Pro. I can authenticate by typing in my password manually though.

Any ideas?

1Password Version: 8.10.24
Extension Version: Not Provided
OS Version: visionOS 1.0.2
Browser: Safari

Comments

  • Dave_1P
    Dave_1P
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    Hello @edgrsanchez! šŸ‘‹

    Thanks for the feedback! The 1Password app that is available to be installed on the Vision Pro is our iPad app running in a special compatibility mode. A few of my colleagues have reported similar issues and I'll get your report in front of the team as well.

    For the time being, I would suggest turning off 1Password for Safari and using Password AutoFill instead to save and fill logins from 1Password.

    Let me know if that works better. šŸ™‚

    -Dave

  • Houdini7
    Houdini7
    Community Member
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    Looking forward to the next update that addresses this :)

  • gianpo400
    gianpo400
    Community Member
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    That's better than what I'm getting. I don't even get optic id to pop up I have to put in my 1password for every field IE username put in 1password then password field I have to input my 1password again for it to fill in the password. It's incredibly annoying because I have a long secure password for 1password.

  • Dave_1P
    Dave_1P
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    @Houdini7 and @gianpo400

    Thanks for reaching out. I'm told that visionOS 1.0.3 has resolved certain issues surrounding unlocking with OpticID and I recommend that you update if you haven't already: Update visionOS - Apple Support (CA)

    Beyond that, if you're using 1Password for Safari you could try using AutoFill to fill and save logins from 1Password instead: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

    Let me know how that goes. šŸ™‚

    -Dave