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Can't log into 1password on my Macbook Pro

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JohnParf
JohnParf
Community Member
edited February 24 in Memberships

I get to the main page, then click "Sign in" and I get a blank screen with a message saying

"Safari can't find the server"
"Safari can't open the page "https//my.undefined/signin?|=en* because Safari can't find the server my.undefined".

I have Avast VPN but I have it turned off.

I have Chrome on the Mac and get the same result using that.

Obviously I can't do anything with 1Password on this device until this is solved.

Any ideas?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Sonoma 14.3.1
Browser: Safari 17.3 1 (19617.2.4.11.12)

Comments

  • ag_tommy
    ag_tommy
    Options

    @JohnParf

    Can you login if you bypass the button press and navigate to the page manually? Make sure you disable an other extensions in the browser. I realize you said you turned it off but it's possible for the browser extensions to be active. Make sure to disable them within Safari > Extensions.

    https://my.1password.com/signin?l=en you can likely also use
    https://start.1password.com/signin?l=en