Performance issues with 1Password for Safari

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System
System
in 1Password in the Browser
This discussion was created from comments split from: AutoFill and the Safari Extension.

Comments

  • drtimhill
    drtimhill
    Community Member
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    +1 to this issue. 1password 8 is a huge regressions with Safari. Autofill with v7 worked like a charm, with v8 it works maybe 30% of the time, and even when it does it can take 4-5 seconds to popup and fill in the fields (doesnt sound like a lot, but by that time you have given up waiting and started typing).

  • Dave_1P
    Dave_1P
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    Hello @drtimhill! 👋

    I'm sorry to hear that 1Password for Safari isn't working as it should, that definitely doesn't sound right. So that I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave