Form filling not working correctly

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panozfan
panozfan
Community Member
edited March 26 in 1Password in the Browser

Hi community,

I've noticed that form filling doesn't work as it usually does.

When filling out forms (name, address, zip, city, etc.), all fields are either greyed (or blued) out, meaning I must delete one letter or number in each field and then write it manually. When doing that, the field isn't greyed out anymore.

When filling out many forms every day, this is quite a maneuver and I guess that this is not the intention with the Autofill feature.

Any suggestions as to what I can do?

Your help is very appreciated.

1Password Version: 8.10.28
Extension Version: 4.7.5.90
OS Version: macOS Sonoma 14.4
Browser: Firefox

Comments

  • panozfan
    panozfan
    Community Member
    Options

    I should add that forms on any website don't accept the form if any field is greyed or "blued" out. After manually entering the data, the form is ready for submission and acceptance.

  • eli.s_1P
    eli.s_1P
    Options

    Hello @panozfan

    Thank you for reaching out! I can see that you have an open ticket, and one of my colleagues will be writing to you soon to answer your question.

    I will close out this forum thread so that we don't have the same conversation going on in two different channels.

    -Eli

    ref: VWI-29755-299

This discussion has been closed.