1Password won't open

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dribnus
dribnus
Community Member
in Android

I'm running the latest version on an S24+. I have an app called Vyncs. The 1Password icon appears for the login, but it will not open the 1P app in order to fill the fields. This issue just started within the last week since last update I believe. Vyncs hasn't changed.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P
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    Hello @dribnus! 👋

    I'm sorry that 1Password isn't filling into the Vyncs app on your Samsung S24+. Is the issue limited to only that app or are you also having trouble filling into other apps or websites? What exactly happens after you tap on the 1Password icon? Do you see a blank screen or does nothing happen at all?

    Can you also confirm the version of the 1Password app and Vyncs app that you're currently using? I look forward to hearing from you.

    -Dave

  • dribnus
    dribnus
    Community Member
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    I just had another issue that does appear from time to time which 1Password crashes. This time it was on a banking app. I will click on the 1Password icon but nothing happens, then I get a message saying it crashed.