Trouble setting up Dropbox syncing between Mac and iOS

rolivers
rolivers
Community Member
edited June 2013 in iOS

Downloaded 1Password today for desktop and app for iPhone. Also downloaded Dropbox so assume all latest versions. Set up OK on desktop which syncs with Dropbox and shows agilkeychain. Dropbox syncs on desktop and iPhone also syncs with Dropbox on phone but the 3 passwords and 1 secure note I've set up on desktop do not show on phone? Have checked tutorials and cannot see where I've gone wrong. Please advise.

Comments

  • khad
    khad
    1Password Alumni

    Thanks for purchasing 1Password, @rolivers. I'm sorry that you are having some trouble. Let's get things sorted out. :)

    To help us track down the issue more quickly, could you please send us a Diagnostics Report from your Mac?

    Download the 1Password Troubleshooting utility and follow the instructions to generate the report.

    Then attach the entire file to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.