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Import from password safe3 fails with a Ruby error

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uttamk
uttamk
Community Member
in 1Password 3 – 7 for Mac

Hi,

I just bought a license for 1 password for mac yesterday. I tried to import my data from Password safe on windows, but it gave me an error for every possible encoding.

/Applications/1Password.app/Contents/Import/Password_Safe_3.rb:38: invalid multibyte char (US-ASCII)
/Applications/1Password.app/Contents/Import/Password_Safe_3.rb:38: invalid multibyte char (US-ASCII)
/Applications/1Password.app/Contents/Import/Password_Safe_3.rb:38: syntax error, unexpected $end, expecting ')'
notes.gsub!(/»/, "\n")

How can I fix this

Comments

  • khad
    khad
    1Password Alumni
    Options

    Looks like an invalid character in the import data. Could you email us a sanitized version of the data (i.e. usernames, passwords, etc. removed)?

    support@ agilebits .com

    We'd love to get it resolved if there is something that needs to be fixed in 1Password. Please include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Thanks in advance!

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