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All passwords not showing in Dropbox

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Joey McNelis
Joey McNelis
Community Member
in 1Password 4 for Windows

I am currently running Windows 8, using 1Password for Windows 1.0.9.333, and Dropbox 2.0.26. I have no issues when using 1Password on my local system, everything is fine. However, when I log into Dropbox and click on the 1password.html file in the 1Password.agilekeychain folder, it does not show me all the accounts that are on my local system. If I add a new account to my local system, it shows up fine in Dropbox. However, some of the old ones just aren't there. I currently have 49 accounts set up in 1Password, but only 39 are showing up on the Dropbox file.

Is there anyway to make sure all of the accounts show up on the Dropbox file?

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  • khad
    khad
    1Password Alumni
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    Hi Joey,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    Please select File > Repair 1Password Data from the menu bar in 1Password for Windows, wait for Dropbox to finish syncing, then try it again.

    Does that help?

  • Joey McNelis
    Joey McNelis
    Community Member
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    That did it! Thanks a lot!!

  • khad
    khad
    1Password Alumni
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    Great news! Thanks for letting me know that everything is working well. :)

    If we can be of further assistance, please let us know. We are always here to help!

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