Please Help

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Ccullen
Ccullen
Community Member
in Mac

My mac said I had updates. I updated everything and my one password was one of them. Now I don't see the "key" in safari and I have no idea where all of my passwords. Can someone please let me know what I need to do to get this back to normal.

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  • thightower
    thightower
    Community Member
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    @Ccullen

    Launch 1Password from the applications folder. You should be prompted with something along the lines keep the mini running ? Select yes.

    If you dismissed the prompt then simply open 1Password and go to the preferences and enable the mini.

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @Ccullen,

    I'm sorry to hear you've been having difficulties migrating to the new version of 1Password! Our Experience Guide can be handy to show you what's new and help you get a feel for the new look and features.

    @thightower's suggestion is a great way to take advantage of the 1Password Mini (one of those new and shiny features). To ensure that you have access to 1Password's form filling features in-browser, you'll want to uninstall any 1Password 3 extensions and install the new version 4 extensions.

    This should get you started, but please let me know if you have any further questions, I'd be happy to help! :)

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