1P3 Not Updating and No Longer Syncing w/Dropbox

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Jazzdog
Jazzdog
Community Member

I have IP3 installed on my iPhone 4s. The phone has been updated to iOS 7. 1P no longer syncs with Dropbox. The error message is "This app uses a version of Dropbox integration that is no longer supported..." How do I get back to a state where 1P on my phone syncs with Dropbox?

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  • Stephen_C
    Stephen_C
    Community Member
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    If you're using 1P4 on your Mac (which I suspect you are) you will, I'm afraid, need 1P4 for iOS on your phone.

    Stephen

  • Megan
    Megan
    1Password Alumni
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    Hi @Jazzdog,

    Unfortunately, the issue you are seeing is the result of a recent change that Dropbox made to their API. We've written a blog post that should answer most of your questions here: http://blog.agilebits.com/2013/08/08/1password-3-dropbox-sync-faq/

    But, the basic gist of things is this: due to these changes, 1Password 3 for iOS can no longer sync via Dropbox. Our new version is 1Password 4 for iOS has been built to work with Dropbox's latest and greatest sync technology. 1Password 4 for iOS has been for sale in the iTunes store since December, as a separate purchase from version 3 (the "old" and still supported version).  We did this because it's basically an entirely new application, built bigger, better, faster, and stronger.  It is also a universal app now, meaning you only require one purchase for all your iDevices associated with your Apple ID, using iOS 6 or greater. Since the iOS device(s) you want to run 1Password on are running iOS 6+, the best solution is to move to 1Password 4 for iOS.

    You can check out 1Password 4 for iOS in the App Store:

    http://j.mp/1PasCS

    Once installed, just open 1Password 4 for iOS, tap that you have used 1Password before, then tap Sync with Dropbox.

    If you just need a way to backup your data to a Mac or PC for safe keeping, 1Password 3 for iOS has a nifty Backup & Restore option. 1Password can create an encrypted backup of your data file, and you can use a browser on a Mac or PC to copy that file to a place for safe keeping. Here’s our guide to get started with that:

    http://help.agilebits.com/1Password_touch/backup.html

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