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FF wants to me to unlock and save login but 1P is unlocked and login already present

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redcat2102
redcat2102
Community Member
in 1Password 4 for Windows

steps:
1. open 1p4 extention in FF (clicking key button)
2. click search
3. search for twitter of facebook (in my case)
4. OK
result: logged in, but 1p4 prompts dialog to unlock and save new login

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  • DBrown
    DBrown
    1Password Alumni
    Options

    You might try the following steps (in order of increasing inconvenience) to resolve the problem:

    1. Restarting the 1Password Helper (on the Help menu in 1Password).

    2. Repairing your 1Password data folder (on the File menu in 1Password).

    3. Removing (in Firefox) and re-installing (in 1Password) the extension for Firefox.

    4. Uninstalling and re-installing Firefox itself, and re-installing the extension for Firefox.

    Please let us know whether any (and which) of these steps works for you, @redcat2102.

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