Cannot get started - I just downloaded 1password for Mac

Options
lieselpac
lieselpac
Community Member
in Mac

I just downloaded 1password for mac. When I open the application I get a welcome page which is lovely but there is no functionality or place to start. I tried restarting my computer but I still get the same screen. The 1password app seems to be open but it does not give me any options to start as a new user or enter a master password.

Comments

  • sjk
    sjk
    1Password Alumni
    edited December 2013
    Options

    Hi, @lieselpac.

    I'm sorry you're off to a bit of a slow start with 1Password 4. It might just need a nudge to finish the setup. :)

    Does the welcome page you're seeing have the Awesome! Let's Get Started button in the bottom right corner? After clicking it you'll be able to continue with the setup, which has instructions here:

    Setting Up 1Password 4 for Mac

    If you're still stuck and want to get this sorted out through email please send a Diagnostics Report from your Mac; instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

This discussion has been closed.