Forum Discussion

DHK's avatar
DHK
Frequent Contributor
4 years ago

1Pass shows as locked, but still provides account info. How?

See the screen grab: 1Password Version: 8.94 Extension Version: 2.38 OS Version: macOS 12.6 Browser:_ Safari
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hey DHK,

The behaviour you are seeing doesn't seem quite right.

Can you let me know if your 1Password desktop app is also unlocked?

If you lock your 1Password desktop app and then click on the 1Password icon in your browser toolbar are you still seeing your items?