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Mirdy87's avatar
Mirdy87
New Contributor
3 years ago

1Password 8 keeps locking on me from the App to Safari Extensions

1Password 8 keeps locking on me from the Mac App to Safari/Chrome Extensions. It is mostly the extensions that are acting completely independently from the app. I have the app set to 1 hour to lock...
browser extension
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi Mirdy87,

It sounds like the 1Password in your browser is having trouble connecting with the desktop app. 1Password in the browser should integrate with the desktop app, stay unlocked when the desktop app has been unlocked and follow the lock settings set for the desktop app. I'd first suggest trying these steps below to see if they resolve the issue:

  1. Give your computer a restart to ensure no pending process prevents 1Password from connecting with the browser.

  2. Open and unlock the 1Password desktop app.

  3. Open your browser > Wait a few seconds to see if 1Password is unlocked or not. If not, please two-finger click or control + click the 1Password icon in the browser toolbar > Settings > Scroll down to "Integrate with 1Password app" and toggle it off and on again.

I hope this helps

-- Brendan