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BenBob
Dedicated Contributor
3 years ago

1Password 8 Not Working Properly as soon as Installed

Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop d...
browser extension
BenBob's avatar
BenBob
Dedicated Contributor
3 years ago

Thanks Nhat I am back from my trip and now that my computer was shut down while I was gone and restarted, all seems to be well. Learning how to use the new 1P8.

  1. I use Safari as my main browser and all seems ok. But when I need to use Firefox or Chrome there is no icon for 1P8 in that browser's tool bar - it only appears in the MacBook tool bar and when I use that to login to a site it reverts to Safari. The only way I have been able to use another browser is to just copy and paste my password, etc from my list in 1P8 (the previous 1P7 had an icon in the browser tool bar so it worked there). Can't figure out how to get 1P8 to work in the other browsers.
  2. Where is the password generator? I can not find it.
  3. The blog or summary of features states that you can summon 1P8 anywhere with the shortcut command\ but that does not seem to work.
  4. Is 1P8 only on the mac? My iPhone and iPad seem are on 1P7 version 7.9.6
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8 Not Working Properly as soon as Installed","id":"message:29039","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:17285"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:29039"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29039"},"body@stripHtml({\"truncateLength\":200})":" \n Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop d...","body@stringLength":"1132","rawBody":"
    \n
  1. Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop down it gives me option for quick access or open 1P - if I click quick access then I can type in what I want - however, when I then select the website I want - it goes to the website but does not fill in user name and password. Can not figure anyway to to get it to put in required login. Only way I can do it is to open 1P8 and copy password etc and then paste into appropriate fields in website. (this is on my MacBook Air)
    2. \n
  2. iPhone still shows 1P7 (and probably same on iPad but haven't checked yet).
    3. \n
  3. Leaving on an international trip in less than 3 hours - not taking MacBook, only iPhone and iPad.
    4. \n
  4. Please Help
    5. \n
\n\n
\n\n

1Password Version: 8
\nExtension Version: ?
\nOS Version: os 12.3.1
\nReferrer: forum-search:1Password 8

\n","kudosSumWeight":0,"postTime":"2022-05-11T10:22:47.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:29039_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1400},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"
    \n
  1. Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop down it gives me option for quick access or open 1P - if I click quick access then I can type in what I want - however, when I then select the website I want - it goes to the website but does not fill in user name and password. Can not figure anyway to to get it to put in required login. Only way I can do it is to open 1P8 and copy password etc and then paste into appropriate fields in website. (this is on my MacBook Air)
    2. \n
  2. iPhone still shows 1P7 (and probably same on iPad but haven't checked yet).
    3. \n
  3. Leaving on an international trip in less than 3 hours - not taking MacBook, only iPhone and iPad.
    4. \n
  4. Please Help
    5. \n
\n\n
\n\n

1Password Version: 8
\nExtension Version: ?
\nOS Version: os 12.3.1
\nReferrer: forum-search:1Password 8

"},"Conversation:conversation:29039":{"__typename":"Conversation","id":"conversation:29039","solved":false,"topic":{"__ref":"ForumTopicMessage:message:29039"},"lastPostingActivityTime":"2022-06-06T15:11:19.000-07:00","lastPostTime":"2022-06-06T15:11:19.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:29039":{"__typename":"ModerationData","id":"moderation_data:29039","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:29039_1":{"__typename":"Revision","id":"revision:29039_1","lastEditTime":"2022-05-11T10:22:47.000-07:00"},"ForumReplyMessage:message:29042":{"__typename":"ForumReplyMessage","id":"message:29042","conversation":{"__ref":"Conversation:conversation:29039"},"author":{"__ref":"User:user:17285"},"revisionNum":1,"uid":29042,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 Not Working Properly as soon as Installed","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29042"},"parent":{"__ref":"ForumTopicMessage:message:29039"},"body":"

Thanks Nhat I am back from my trip and now that my computer was shut down while I was gone and restarted, all seems to be well. Learning how to use the new 1P8.

\n\n
    \n
  1. I use Safari as my main browser and all seems ok. But when I need to use Firefox or Chrome there is no icon for 1P8 in that browser's tool bar - it only appears in the MacBook tool bar and when I use that to login to a site it reverts to Safari. The only way I have been able to use another browser is to just copy and paste my password, etc from my list in 1P8 (the previous 1P7 had an icon in the browser tool bar so it worked there). Can't figure out how to get 1P8 to work in the other browsers.
    2. \n
  2. Where is the password generator? I can not find it.
    3. \n
  3. The blog or summary of features states that you can summon 1P8 anywhere with the shortcut command\\ but that does not seem to work.
    4. \n
  4. Is 1P8 only on the mac? My iPhone and iPad seem are on 1P7 version 7.9.6
    5. \n
","body@stringLength":"978","rawBody":"

Thanks Nhat I am back from my trip and now that my computer was shut down while I was gone and restarted, all seems to be well. Learning how to use the new 1P8.

\n\n
    \n
  1. I use Safari as my main browser and all seems ok. But when I need to use Firefox or Chrome there is no icon for 1P8 in that browser's tool bar - it only appears in the MacBook tool bar and when I use that to login to a site it reverts to Safari. The only way I have been able to use another browser is to just copy and paste my password, etc from my list in 1P8 (the previous 1P7 had an icon in the browser tool bar so it worked there). Can't figure out how to get 1P8 to work in the other browsers.
    2. \n
  2. Where is the password generator? I can not find it.
    3. \n
  3. The blog or summary of features states that you can summon 1P8 anywhere with the shortcut command\\ but that does not seem to work.
    4. \n
  4. Is 1P8 only on the mac? My iPhone and iPad seem are on 1P7 version 7.9.6
    5. \n
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-05-28T13:59:08.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:29042_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745397817409":{"__typename":"CachedAsset","id":"theme:customTheme1-1745397817409","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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