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BenBob's avatar
BenBob
Dedicated Contributor
3 years ago

1Password 8 Not Working Properly as soon as Installed

Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop d...
browser extension
Former Member's avatar
Former Member
3 years ago

I share the frustrations expressed above. I have been using 1Password for about a decade or more on my Mac, iPhone and iPads. I bought the license to put on my Mac and IOS devices. About 2-3 years ago I also decided to pay for the Family subscription plan. Recently, I installed version 8 and after that all HELL broke loose. I am very frustrated and I am very tech savvy. This feels not ready for prime time. I am trying to use this on a MacBook Pro and a brand new Mac Studio. This is slow and buggy and now the Safari extension will not even unlock. I am tempted to delete this Version 8 and go back to my stand alone license Version 7 and cancel my Family Subscription Plan. This just is not working. Here are the issues: Extremely slow on Safari, does not always unlock, generating a new password is no longer intuitive and requires more steps than in the past. 1Password used to be so GUI easy to follow and figure out. Not anymore. Why? Okay, I have vented long enough. I still believe in 1Password but if this can't get fixed I will have to fall back on LastPass and wait until the Fall when the new MAC OS Ventura comes out with the new Passkeys that plans to phase out passwords. Please fix this asap so I do not have to keep waiting for the new version 8 to work. Thanks, KSM

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8 Not Working Properly as soon as Installed","id":"message:29039","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:17285"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:29039"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29039"},"body@stripHtml({\"truncateLength\":200})":" \n Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop d...","body@stringLength":"1132","rawBody":"
    \n
  1. Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop down it gives me option for quick access or open 1P - if I click quick access then I can type in what I want - however, when I then select the website I want - it goes to the website but does not fill in user name and password. Can not figure anyway to to get it to put in required login. Only way I can do it is to open 1P8 and copy password etc and then paste into appropriate fields in website. (this is on my MacBook Air)
    2. \n
  2. iPhone still shows 1P7 (and probably same on iPad but haven't checked yet).
    3. \n
  3. Leaving on an international trip in less than 3 hours - not taking MacBook, only iPhone and iPad.
    4. \n
  4. Please Help
    5. \n
\n\n
\n\n

1Password Version: 8
\nExtension Version: ?
\nOS Version: os 12.3.1
\nReferrer: forum-search:1Password 8

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    \n
  1. Followed instructions for installing 1P8. Said to install Safari extension. Have done that and given accessibility for it to access websites. Does not work. When I click the icon to get drop down it gives me option for quick access or open 1P - if I click quick access then I can type in what I want - however, when I then select the website I want - it goes to the website but does not fill in user name and password. Can not figure anyway to to get it to put in required login. Only way I can do it is to open 1P8 and copy password etc and then paste into appropriate fields in website. (this is on my MacBook Air)
    2. \n
  2. iPhone still shows 1P7 (and probably same on iPad but haven't checked yet).
    3. \n
  3. Leaving on an international trip in less than 3 hours - not taking MacBook, only iPhone and iPad.
    4. \n
  4. Please Help
    5. \n
\n\n
\n\n

1Password Version: 8
\nExtension Version: ?
\nOS Version: os 12.3.1
\nReferrer: forum-search:1Password 8

"},"Conversation:conversation:29039":{"__typename":"Conversation","id":"conversation:29039","solved":false,"topic":{"__ref":"ForumTopicMessage:message:29039"},"lastPostingActivityTime":"2022-06-06T15:11:19.000-07:00","lastPostTime":"2022-06-06T15:11:19.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:29039":{"__typename":"ModerationData","id":"moderation_data:29039","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:29039_1":{"__typename":"Revision","id":"revision:29039_1","lastEditTime":"2022-05-11T10:22:47.000-07:00"},"ForumReplyMessage:message:29048":{"__typename":"ForumReplyMessage","id":"message:29048","conversation":{"__ref":"Conversation:conversation:29039"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":29048,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 Not Working Properly as soon as Installed","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29048"},"parent":{"__ref":"ForumTopicMessage:message:29039"},"body":"

I share the frustrations expressed above. I have been using 1Password for about a decade or more on my Mac, iPhone and iPads. I bought the license to put on my Mac and IOS devices. About 2-3 years ago I also decided to pay for the Family subscription plan. Recently, I installed version 8 and after that all HELL broke loose. I am very frustrated and I am very tech savvy. This feels not ready for prime time. I am trying to use this on a MacBook Pro and a brand new Mac Studio. This is slow and buggy and now the Safari extension will not even unlock. I am tempted to delete this Version 8 and go back to my stand alone license Version 7 and cancel my Family Subscription Plan. This just is not working. Here are the issues: Extremely slow on Safari, does not always unlock, generating a new password is no longer intuitive and requires more steps than in the past. 1Password used to be so GUI easy to follow and figure out. Not anymore. Why? Okay, I have vented long enough. I still believe in 1Password but if this can't get fixed I will have to fall back on LastPass and wait until the Fall when the new MAC OS Ventura comes out with the new Passkeys that plans to phase out passwords. Please fix this asap so I do not have to keep waiting for the new version 8 to work. Thanks, KSM

","body@stringLength":"1293","rawBody":"

I share the frustrations expressed above. I have been using 1Password for about a decade or more on my Mac, iPhone and iPads. I bought the license to put on my Mac and IOS devices. About 2-3 years ago I also decided to pay for the Family subscription plan. Recently, I installed version 8 and after that all HELL broke loose. I am very frustrated and I am very tech savvy. This feels not ready for prime time. I am trying to use this on a MacBook Pro and a brand new Mac Studio. This is slow and buggy and now the Safari extension will not even unlock. I am tempted to delete this Version 8 and go back to my stand alone license Version 7 and cancel my Family Subscription Plan. This just is not working. Here are the issues: Extremely slow on Safari, does not always unlock, generating a new password is no longer intuitive and requires more steps than in the past. 1Password used to be so GUI easy to follow and figure out. Not anymore. Why? Okay, I have vented long enough. I still believe in 1Password but if this can't get fixed I will have to fall back on LastPass and wait until the Fall when the new MAC OS Ventura comes out with the new Passkeys that plans to phase out passwords. Please fix this asap so I do not have to keep waiting for the new version 8 to work. Thanks, KSM

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