Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
2 years ago

1Password Browser Extension Continuously Locked

Started happening within the last week or so, every time I attempt to use 1Password from Chrome or Safari (on macOS) I am greeted with a loading circle that spins for quite some time and then I am fo...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
2 years ago

Hi @joe2003,

Sorry to hear that you are having a connection issue with 1Password.

Can you confirm the following essential settings for 1Password to work properly:

  • Do you see the 1Password icon sitting in the top menu bar, where the clock is, as shown below:

  • Can you go to macOS's System Settings... -> General -> Login Items? Check if 1Password is enabled under the "Allow in the Background" section, as shown below:

*Suppose it is on already. Let's turn it off and then back on. *

Let me know how it goes.