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DavidB's avatar
DavidB
Contributor
2 years ago

1Password can't detect QR Code for Earthlink 2FA

I have set up 1Password to act as 2FA authenticator for several sites, but Earthlink does not appear in the 2FA Directory, and 1Password can't detect a QR Code. Is that because for some reason Earthl...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

DavidB

Thank you for the reply. I don't have an Earthlink account so I can't test this myself. Do you have an iPhone or Android phone? If you do then can you try scanning the QR code using your phone's camera and 1Password on the phone? Here's a guide:

If that doesn't work then does Earthlink show a string of characters that you can enter into 1Password instead? If it does then you can edit your Login item and paste that string of characters into the one-time password field:

  1. Open and unlock the 1Password for Mac desktop app.
  2. Select the Login item for Earthlink, then click Edit.
  3. Click Add More, then choose One-Time Password.
  4. Paste the string of characters into the field.
  5. Save the item.

-Dave