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Forum Discussion
1Password extension in Safari and Menu bar in Mac not working
Hi all,
As the title says I cannot get 1Passwords in the browser or the in the menu bar to work. The extension is installed and turned on (this is a fresh install too). This is on Safari with abso...
ag_chantelle
1Password Team
1Password Team@AnaRose
Ideally, you should be able to open and unlock from any of the three locations; 1Password for Mac, 1Password mini (in the macOS menu bar), or the Safari App Extension. If you're finding this is not the case, then we'll want to get a better look at what's causing the behaviour. A diagnostics report from the device exhibiting the behaviour would be helpful to pin down any underlying issues that may be present.
You can send your diagnostics report to us at support+X@1password.com with a link to this discussion. One of our team members will follow up and let you know what we find.
