I upgraded to the 1Password 8 desktop app a few days back. I use the older 1Password browser extension here in the https://chrome.google.com/webstore/detail/1password-extension-deskt/aomjjhallfgjeglblehebfpbcfeobpgk/related to use 1Password in the browser, but ever since the update, the extension doesn't seem to be working at all, and I keep getting this message - I've followed all the recommended troubleshooting steps - restarted app, restarted browser, restarted machine, nothing helps. 1Password Version: 8.4.1 Extension Version: Not Provided OS Version: 10

Hi @manishgiri: Glad to hear you're giving 1Password 8 a try! 1Password 8 is only compatible with our newer browser extension, 1Password in the browser, and does not support the classic extension that requires the desktop app. Jack

Hello @"jack.platten" , thank you for responding! The reason I've avoided using the newer 1Password browser extension, which used to be called 1PasswordX not too long ago (IIRC), is that the extension tends to suppress the default password saving feature of the browser. There was an option in the extension configuration which would enable the browser's password saving feature to be functional again, but with that, the 1Password extension itself would no longer save new passwords automatically. Is that still the case with this extension that you linked to?

@manishgiri: You can do that :) Please see https://1password.community/discussion/comment/620262/#Comment_620262 for the details on how to make the 1Password browser extension work together with your browser's autofill feature ;)

The classic browser extension was the only extension working for me for years. The "new shiny one" has never worked - even now after a clean install of the PC, Edge being up to date, the OS being up to date and with 1Password 8 the app still shows "log in to 1Password" as if it wasn't always logged in to I just want to press a combination on my keyboard and have 1Password fill it into a website, I don't understand why it has to be so hard - and I work in IT and know how users are

@En1 Are you able to elaborate what you mean by: The "new shiny one" has never worked - even now after a clean install of the PC. What exact steps are you taking to use 1Password in Microsoft Edge, and what response are you getting? Is there an error message? Have you opened and unlocked 1Password 8 before launching Microsoft Edge? Whatever detail you can provide, around those questions or beyond them, will help us understand the nature of the issue you're seeing.

1Password Extension not working in any browser after 1Password 8 update

13 Replies

Former Member
4 years ago
@manishgiri:

You can do that :) Please see https://1password.community/discussion/comment/620262/#Comment_620262 for the details on how to make the 1Password browser extension work together with your browser's autofill feature ;)
Former Member
4 years ago
Hello @"jack.platten" , thank you for responding!

The reason I've avoided using the newer 1Password browser extension, which used to be called 1PasswordX not too long ago (IIRC), is that the extension tends to suppress the default password saving feature of the browser. There was an option in the extension configuration which would enable the browser's password saving feature to be functional again, but with that, the 1Password extension itself would no longer save new passwords automatically. Is that still the case with this extension that you linked to?
Jack_P_1P
1Password Team
4 years ago
Hi @manishgiri:

Glad to hear you're giving 1Password 8 a try! 1Password 8 is only compatible with our newer browser extension, 1Password in the browser, and does not support the classic extension that requires the desktop app.

Jack

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1Password Extension not working in any browser after 1Password 8 update

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