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Former Member
4 years ago

1Password won't let me have two credit cards with Citi

I input my Citi Mastercard into 1Password first. But now I cannot create a 1Password account for my LLBean card, which is also with Citi. 1Password keeps defaulting to the Mastercard settings. ...
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1P_Ben
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4 years ago
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Hi @kwalter14

I'm sorry to hear you're having trouble creating a new item for your LLBean card. We'd be happy to help with this. To clarify:

  1. Are you creating a 'Credit Card' item (to store the actual credit card details such as number, CVV, expiration, etc) or a 'Login' item (to store the credentials for Citi's website)? It sounds like the former, but I wanted to confirm.
  2. Could you please elaborate on what you mean when you say "1Password keeps defaulting to the Mastercard settings"? Are you saying you're clicking on the button to create a new item and it is pre-filled with your existing card's details?

Please let us know. :)

Ben

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But now I cannot create a 1Password account for my LLBean card, which is also with Citi. 1Password keeps defaulting to the Mastercard settings. \n\n \n...","body@stringLength":"336","rawBody":"

I input my Citi Mastercard into 1Password first. But now I cannot create a 1Password account for my LLBean card, which is also with Citi. 1Password keeps defaulting to the Mastercard settings.

\n\n
\n\n

1Password Version: 2.2.2
\nExtension Version: Not Provided
\nOS Version: Mac OS 12.1

\n","kudosSumWeight":0,"postTime":"2022-01-24T10:03:32.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105000_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":38},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I input my Citi Mastercard into 1Password first. But now I cannot create a 1Password account for my LLBean card, which is also with Citi. 1Password keeps defaulting to the Mastercard settings.

\n\n
\n\n

1Password Version: 2.2.2
\nExtension Version: Not Provided
\nOS Version: Mac OS 12.1

"},"Conversation:conversation:105000":{"__typename":"Conversation","id":"conversation:105000","solved":false,"topic":{"__ref":"ForumTopicMessage:message:105000"},"lastPostingActivityTime":"2022-01-25T09:26:43.000-08:00","lastPostTime":"2022-01-25T09:26:43.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:105000":{"__typename":"ModerationData","id":"moderation_data:105000","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:105000_1":{"__typename":"Revision","id":"revision:105000_1","lastEditTime":"2022-01-24T10:03:32.000-08:00"},"ForumReplyMessage:message:105001":{"__typename":"ForumReplyMessage","id":"message:105001","conversation":{"__ref":"Conversation:conversation:105000"},"author":{"__ref":"User:user:126"},"revisionNum":1,"uid":105001,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password won't let me have two credit cards with Citi","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105001"},"parent":{"__ref":"ForumTopicMessage:message:105000"},"body":"

Hi @kwalter14

\n\n

I'm sorry to hear you're having trouble creating a new item for your LLBean card. We'd be happy to help with this. To clarify:

\n\n
    \n
  1. Are you creating a 'Credit Card' item (to store the actual credit card details such as number, CVV, expiration, etc) or a 'Login' item (to store the credentials for Citi's website)? It sounds like the former, but I wanted to confirm.
    2. \n
  2. Could you please elaborate on what you mean when you say \"1Password keeps defaulting to the Mastercard settings\"? Are you saying you're clicking on the button to create a new item and it is pre-filled with your existing card's details?
    3. \n
\n\n

Please let us know. :)

\n\n

Ben

","body@stringLength":"699","rawBody":"

Hi @kwalter14

\n\n

I'm sorry to hear you're having trouble creating a new item for your LLBean card. We'd be happy to help with this. To clarify:

\n\n
    \n
  1. Are you creating a 'Credit Card' item (to store the actual credit card details such as number, CVV, expiration, etc) or a 'Login' item (to store the credentials for Citi's website)? It sounds like the former, but I wanted to confirm.
    2. \n
  2. Could you please elaborate on what you mean when you say \"1Password keeps defaulting to the Mastercard settings\"? Are you saying you're clicking on the button to create a new item and it is pre-filled with your existing card's details?
    3. \n
\n\n

Please let us know. :)

\n\n

Ben

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