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DoNotStaple's avatar
DoNotStaple
New Contributor
4 years ago

1PW icon not working

When I open Firefox there is no 1PW icon in the menu bar. Nor does the 1PW extension work. I tells me to download it and then it just sits there with nothing downloaded. 1Password Version: Not...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey DoNotStaple ,

If you'd like to keep at it with Firefox, please try this:

  1. Open Firefox.
  2. Type about:addons into Firefox's address bar and hit Enter. It will take you to Firefox's installed extensions page.
  3. Check and see if 1Password is listed there and is turned on/enabled. Make sure it is also set to be enabled in private browsing.

In case 1Password is not listed on that page at all, it means it is not installed in your browser. You can try downloading it from a different browser like so:

  1. Open a different browser (e.g. Safari).
  2. Download the Firefox extension in it: https://addons.mozilla.org/firefox/downloads/file/3864061/1password-2.1.4-fx.xpi
  3. Grab the downloaded file, drag it with your mouse and drop it into Firefox's window (anywhere in the view of websites content, just not on the toolbar). That should install the extension in Firefox.