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Forum Discussion

System's avatar
System
Super Contributor
2 years ago

"A passkey can't be created on this device" on Firefox for Google Accounts

This discussion was created from comments split from: Passkeys with Firefox.
browser extension
Former Member's avatar
Former Member
2 years ago

Hi TataruTaru, outside of Firefox, what other browsers have you seen this issue with? If you do not clear your history, and go back to that browser to sign in again with the passkey for your Google login, are you able to do so?

There is a known issue with signing in with a passkey to Google in different browsers, so I'm curious if that's what is happening here. If you can make a recording of the behavior and share it with us via email, that would be very helpful.

If you make a recording, please ensure that it doesn't contain any private or sensitive info. Feel free to send that recording to us in email message addressed to support+forum@1password.com. With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!