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Forum Discussion

System's avatar
System
Super Contributor
2 years ago

"A passkey can't be created on this device" on Firefox for Google Accounts

This discussion was created from comments split from: Passkeys with Firefox.
browser extension
Former Member's avatar
Former Member
2 years ago

Hey @junglecat, it sounds like you are running into two known issues:

  1. Clearing your browsing history also clears Google passkeys
  2. Google passkeys are not detected when trying to sign in via a different browser

I've added you to the tickets that our developers are using to track the issues above. In the meantime, are you able to get things working if you try to sign in with your Google passkey in the browser where it was originally created? Could you make sure not to clear your browsing data as well?

I look forward to hearing from you again.

ref: dev/core/core#22425

ref: dev/core/core#22439