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rgevans871's avatar
rgevans871
Occasional Contributor
3 months ago

Autofill Login Doesn't work

I cannot use autofill login at Vanguard.com.  When I do, I get a message that either my userid or password is incorrect.  I have to type in my userid and copy/paste my password to enable a login.  Why doesn't autofill login work at this site?  I spent nearly an hour with Vanguard support and they concluded it was a problem with 1Password, but autofill login works at other sites, so I don't think that a correct assumption.

1password.com

1 Reply

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi rgevans871​, I'm sorry to hear about the issue filling on the Vanguard website. 

    From the Vanguard website it looks like there are a few different associated websites and login portals. Could you share the URL of the website you're signing in to, or steps on how to reach it? A screenshot may also be helpful, just be sure to remove any personal information. I'd be happy to help take a closer look once I know where the issue is. Thank you!