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Former Member's avatar
Former Member
4 years ago

Autofill option not working on certain sites

Recently I've tried to use autofill on a few sites, mostly financial services sites. 1Password sometimes won't fill in my username and/or password. I've even tried refreshing the login info in the ap...
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Former Member's avatar
Former Member
4 years ago

Having a similar issue with AT&T site, but the workarounds you mentioned don't seem to help. 1Password doesn't recognize the user ID field i - it's icon doesn't appear in that field, but does in the password field below it.

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option not working on certain sites","id":"message:114856","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:114856"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:114856"},"body@stripHtml({\"truncateLength\":200})":" Recently I've tried to use autofill on a few sites, mostly financial services sites. 1Password sometimes won't fill in my username and/or password. I've even tried refreshing the login info in the ap...","body@stringLength":"559","rawBody":"

Recently I've tried to use autofill on a few sites, mostly financial services sites. 1Password sometimes won't fill in my username and/or password. I've even tried refreshing the login info in the app. This is a recent occurrence -- it previously worked on all sites.

\n\n
\n\n

1Password Version: 7.9.3
\nExtension Version: Not Provided
\nOS Version: macOS 12.2.1
\nReferrer: forum-search:dropdown box for username in app no longer appears

\n","kudosSumWeight":0,"postTime":"2022-03-17T10:07:47.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:114856_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":325},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Recently I've tried to use autofill on a few sites, mostly financial services sites. 1Password sometimes won't fill in my username and/or password. I've even tried refreshing the login info in the app. This is a recent occurrence -- it previously worked on all sites.

\n\n
\n\n

1Password Version: 7.9.3
\nExtension Version: Not Provided
\nOS Version: macOS 12.2.1
\nReferrer: forum-search:https://1password.community/search?Search=dropdown%20box%20for%20username%20in%20app%20no%20longer%20appears

"},"Conversation:conversation:114856":{"__typename":"Conversation","id":"conversation:114856","solved":false,"topic":{"__ref":"ForumTopicMessage:message:114856"},"lastPostingActivityTime":"2022-03-28T23:58:28.000-07:00","lastPostTime":"2022-03-28T23:58:28.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:114856":{"__typename":"ModerationData","id":"moderation_data:114856","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:114856_1":{"__typename":"Revision","id":"revision:114856_1","lastEditTime":"2022-03-17T10:07:47.000-07:00"},"ForumReplyMessage:message:114862":{"__typename":"ForumReplyMessage","id":"message:114862","conversation":{"__ref":"Conversation:conversation:114856"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":114862,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Autofill option not working on certain sites","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:114862"},"parent":{"__ref":"ForumTopicMessage:message:114856"},"body":"

Having a similar issue with AT&T site, but the workarounds you mentioned don't seem to help. 1Password doesn't recognize the user ID field i - it's icon doesn't appear in that field, but does in the password field below it.

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Having a similar issue with AT&T site, but the workarounds you mentioned don't seem to help. 1Password doesn't recognize the user ID field i - it's icon doesn't appear in that field, but does in the password field below it.

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