Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

sbleon's avatar
sbleon
Occasional Contributor
7 months ago

Bad focus workflow using Chrome extension and Touch ID

Prerequisite: 1Password is locked and the app is not open 1. In Chrome, go to a site that I want to sign in to 2. Cmd-. to bring up browser extension 3. Extension appears, as does Touch ID dial...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello sbleon! 👋

I'm sorry that you're running into issues with focus on your Mac. It sounds like you might need to allow 1Password to run in the background. Follow these steps:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click Settings.
  4. Click General.
  5. Make sure that "Keep 1Password in the menu bar" is turned on.

Then, lock 1Password and try to reproduce the issue. Let me know if you still see the same issue.

-Dave