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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Blank Safari Extension on macOS Ventura

Most of the time, 1PW extension for Safari does not work for me. I notice it does not fill fields on a site which I access and I click on the extension icon (which by the way does not remain where I ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @francoismottaz,

The behaviour you are describing does not sound right, I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

DHK I'm glad things now seem to be working as expected, please let us know if there is anything else we can help with.