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Forum Discussion
Browser extension not unlocking even when app is unlocked
Recently, probably when I updated to Mac OS 14.4, something happened that prevented me from unlocking my vaults with the browser extension, so now I need to copy and paste all the time rather than us...
1P_Dave
Moderator
ModeratorThanks for the reply. 1Password 7 is no longer being developed or tested so it's likely that you'll run into more and more issues as macOS diverges from the versions that 1Password 7 was developed for.
I see that you've previously shared your thoughts about 1Password 8 with the team, I hope that you give it another try in the future as we're constantly improving the experience with new updates: 1Password for Mac Releases
That being said, I can see if there are any other suggestions that I can offer for the issue that you're running into. When you try to unlock the 1Password extension in Firefox do you see any error messages? Are you still able to unlock the app, and the extension in other browsers, without issue?
-Dave
