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Forum Discussion

marco811's avatar
marco811
New Contributor
10 months ago

Chrome extension not syncing

Hello. I have a big issue with this. Step to reproduce: 1. Edit a item 2. Auto fill still filling the old password 3. Open the extension, the password is still the old, not the new that I edi...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello marco811! 👋

I'm sorry that you're not seeing edits immediately reflected in 1Password in the browser. So that I can better understand where the delay is occurring can you tell me the following:

  1. Are you editing the item using the 1Password app? If you are then on which device?
  2. After you edit the item and see that the change hasn't made it to the browser extension, can you check to see if the change can be seen when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

I look forward to hearing from you.

-Dave