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break80's avatar
break80
Frequent Contributor
4 years ago

Dell login missing from 1Password Extension

My Dell.com login information does NOT come up in 1Password Extension in Chrome, but does come up in the 1Password on my desktop. What is the problem? 1Password Version: 7.9.828 Extension ...
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break80's avatar
break80
Frequent Contributor
4 years ago

To get this working again, I deleted the old login in (the one without the logo showing) and created a new one manually. That worked AND the logo automatically shows in 1Password desktop and the Chrome Extension.

I noticed the following about the deleted one:
1. I think it was automatically created when I created the Dell account form my iPhone. I have never been successful creating an account from my phone. Is there a trick to it?
2. There was no login name or logo image in the login record.