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Former Member's avatar
Former Member
3 years ago

Edge extension never syncs

My browser extension never syncs for any new content. When I add an item on desktop (macOS, already tried latest beta), it immediately appears in the iOS app, and vice versa. Also after adding a...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey @mxe, sorry about the issue you're seeing with 1Password in Edge. Could you re-sync your account in Edge to see if that resolves the issue?

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Under Accounts & Vaults, sign out of your account.
  4. Sign back into your account.
  5. Re-enable "Integrate with 1Password app".

If the issue comes back, then please let us know the following:

  • Do you have any other issues with the extension, such as being unable to save logins or generate new passwords?
  • Do you have any other extensions installed in Edge? If so, what are they?
  • Do you have any anti-virus or anti-malware programs on your computer?
  • Do you use a proxy or VPN?

We may have to ask for the entirety of your extension console logs. However, let's start with the steps and questions above first. We look forward to hearing from you again.