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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Firefox browser extension doesn't do anything

I'm setting up a new MBP and can't get the browser extension to do anything. Clicking the (locked) browser icon opens a small window containing an "Open 1Password" button that doesn't do anything whe...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@plaintxt

I notice you are using 12.3. Could I recommend updating to 12.5? It was released recently. I would think updating would prove helpful.

If it provides no joy, can you try the following?

  1. Right-click on 1Password in the toolbar and select Settings.
  2. Disable app integration in the General section.
  3. Quit your browser
  4. Open 1Password > Preferences > Browser: Connect with 1Password in the browser and disable the option.
  5. Quit 1Password. From the menu bar, use the Quit option.
  6. Open 1Password and unlock.
  7. Open 1Password > Preferences > Browser: Connect with 1Password in the browser and enable the option.
  8. Open the browser.
  9. Right-click on 1Password in the toolbar and select Settings.
  10. Enable app integration in the General section.