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Jthompz14's avatar
Jthompz14
New Contributor
1 year ago

Large grey X when trying to login to 1P on Safari

When I try to access the login page on Safari, I receive a large grey x and I cannot type any information in, however when I use a "Private Window" I don't have an issue. How can I fix this since I n...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
1 year ago

Hello, Jthompz14. Thank you for writing in. I'm sorry to hear about the trouble.

First, I'd like to mention that 1Password 7 is no longer officially supported. 1Password 8 is the current version, it's in active development and receiving full support.

To help me better understand the situation, I'd like to ask you to take a screenshot of the problem and attach it to your reply. Please do not share sensitive information in the screenshot on our public forum. -> https://support.apple.com/HT201361

-Evon