Forum Discussion

Jthompz14's avatar
Jthompz14
New Contributor
1 year ago

Large grey X when trying to login to 1P on Safari

When I try to access the login page on Safari, I receive a large grey x and I cannot type any information in, however when I use a "Private Window" I don't have an issue. How can I fix this since I n...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

Jthompz14

Thank you for posting those screenshots. If you see the issue when using a normal window but not when using a Private Window then a setting or extension that is enabled in the normal window might be causing the issue.

Are there any specific Safari browser extensions that you're using? If you turn off all extensions (except 1Password) and then reload the page, do you still see the grey x? You can find out how to manage your Safari extensions here:

-Dave