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Forum Discussion

Former Member's avatar
Former Member
3 years ago

macOS Edge extension no longer responds to keyboard shortcuts

To preface: I understand this is an Edge issue. But I wanted to document it in case you're unaware. Currently, the latest version of Edge on macOS (and probably on Windows, who are we kidding?) no...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @brendanc,

I'm sorry for the trouble, can you start with the below steps and and let me know if it improves things:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Edge by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Edge and test if the shortcuts are working properly.

Let me know how you get on and if you are still having trouble so we can try a different approach.