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Anonymous's avatar
Anonymous
4 years ago

Masked Email Frustrations

I'm having a hard time getting any interfaces for Masked Email functionality to show up. I've found other threads that refer to it but the solutions haven't worked for me. I was able to get it to to ...
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Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello @JacksonB,

Thank you for your screenshot. It is strange indeed. Please try these steps to set up Fastmail again to see if it makes a difference?

Go to https://www.fastmail.com/ > Sign in to your account > Select your account at the top left corner > Settings > Masked email > Review access > Unlock using 1Password's master password> Remove access > Ok > Select "Connect to 1Password"
and follow the prompts to integrate with 1Password again.

Please try these additional steps to give 1Password a fresh start if that doesn't work.

Quit Safari > Open Applications and move "1Password for Safari" to trash > Go to Mac App Store and install a fresh copy of "1Password for Safari".