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Channappa's avatar
Channappa
New Member
3 days ago

MSIX Installer for 1Password for Windows - Update package asks users to re-login and transfer key

We have been deploying MSIX package for user, after the initial login when 1password pushes an update its breaks the login and asks users to login again and transfer key 

1password.com

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 days ago

    Hello Channappa​! 👋

    I'm sorry that your users are being asked to sign in unexpectedly after an update. Can you tell me a little more about how you're deploying 1Password for your users using the MSIX? Is the app's data folder in %LocalAppData%\1Password being preserved? Or is that folder being wiped between updates? You can find our deployment guide here: Deploy 1Password for Mac and Windows

    Can you also tell me if your users use a virtualised environment or if you're deploying to Windows PC's directly? 

    -Dave