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Forum Discussion
Former Member
2 years ago"No items to show" when I click on 1Password icon to fill login info
When I try to fill login info, some websites return "No items to show" when I click on 1Password icon to fill login info. How do I fix this? Everything is updated.
1Password Version: Not Provi...
1P_David
1Password Team
2 years agoHi @mjpasieka, thanks for reaching out!
Can you confirm that the URL in your browser's address bar for the login page you're trying to fill on matches the URL saved in the "website" field for the corresponding item's details in 1Password? Additionally, can you check that the vault storing the item you're trying to fill is checked on under Accounts & Vaults in the 1Password extension settings? Here's how to locate this section:
- Open your browser.
- Right-click the 1Password icon in the browser's toolbar, then select "Settings".
- On the left sidebar, select Accounts & Vaults.
"No items to show" will appear if there's not an existing item that's been saved for the site, or if the item you have stored for the site isn't being recognized.
I look forward to hearing from you!